“People shouldn’t have to know where to go, who to ask or what app to download just to get the information they need,” said Arturo Falck, CEO and Founder of Whoo. “By combining Whoo’s conversational AI with Talkaphone’s trusted communication infrastructure, we can meet people where they already are and provide immediate, intuitive assistance. Transportation hubs are an ideal place to demonstrate that potential, but the opportunity extends to college campuses, healthcare facilities and any complex environment where people need help navigating, finding information or connecting with resources.”
“Emergency call stations are already highly visible, trusted points of communication throughout transit environments,” said Steve Johnson, Talkaphone President and CEO. “With EZinfo™ Conversational AI, we’re exploring what happens when that trusted endpoint becomes useful every day. A passenger can ask for emergency assistance when they need it, but they can also ask how to get to the right platform, where to make a connection or get an answer in their preferred language. It opens up an entirely new role for the call station.”
Talkaphone is a leading manufacturer of emergency communication solutions designed to help keep people connected when it matters most. From its widely recognized Blue Light Emergency Phones and ADA-compliant call stations to mass notification and integrated communication solutions, Talkaphone provides reliable communication technology for transportation systems, campuses, parking facilities, healthcare environments and other public spaces.
College and university campuses, for example, share many of the same challenges. Students, visitors, prospective families and event attendees regularly need help navigating large, unfamiliar environments. An EZinfo™ Conversational AI enabled Talkaphone station could provide emergency assistance while also answering everyday questions about building locations, accessible routes, parking, campus services, events and other information.
NILES, Ill. — September 2026 — Talkaphone, a leading manufacturer of emergency communication solutions, today announced EZinfo™ Conversational AI, powered by Whoo, a new solution designed to expand the role of traditional emergency communication endpoints by combining trusted emergency connectivity with intelligent, everyday assistance. The solution will make its public debut at APTA TRANSform & EXPO, October 4–7, 2026, in Chicago.
With transportation representing an ideal application for EZinfo™ Conversational AI, APTA TRANSform & EXPO 2026 provides a fitting stage for the solution’s first-ever live demonstration. Transit professionals will have the first opportunity to experience EZinfo™ Conversational AI October 4–7 in Chicago, where Talkaphone will demonstrate the technology in Booth 256 at McCormick Place.
For decades, Talkaphone call stations have provided people with a recognizable way to connect with help during an emergency. EZinfo™ Conversational AI builds on that foundation, transforming the traditional emergency call station into an interactive resource capable of natural conversations, real-time information and support in more than 40 languages.
By bringing conversational AI to a familiar emergency communication endpoint, Talkaphone is creating a new model for communication—one that brings together safety, accessibility, information and everyday assistance through a single station.
See EZinfo™ Conversational AI for the first time at APTA TRANSform & EXPO 2026 in Talkaphone Booth 256.
Products Products VIEW ALL PRODUCTS Blue Light Phones Wireless Blue Light Phone Tower — Configured Systems Voice over LTE (VoLTE) Retrofit Kit Towers Wall Mounts Call Stations EZinfo™ Conversational AI Attendant Station Monitoring Accessories Autonomous Drone Integration Mass Notification Towers Wall Mounts Retrofit Kits Call Stations Accessories Access Control & Communication VIA Series — Configured Systems Surface Mounts Pedestals Call Stations EZinfo™ Conversational AI Attendant Station Accessories Area of Refuge Up to 10 Stations 11 to 32 Stations Over 32 Stations Signage Monitoring AOR Resources for Specifiers Honeywell Area of Refuge Solutions Hands-Free Elevator & Indoor Phones Phones Accessories VIEW PRODUCT CATALOG
资料来源：企业官网公司介绍页面（复核日期：2026-10-29）。